Located among lush evergreens, lakes and rivers, of the Pacific Northwest, there is a small family-owned factory that has been producing lighting crafted by hand, since 1991, named Steel Partners Inc.

Steel Partners Inc.'s lighting is U.L. Listed and Approved, for USA and Canada. We offer ADA Compliant fixtures, Dark Sky approved fixtures and fluorescent wiring options. 

Every Piece is Considered Custom.  Yes, each piece is crafted-by-hand and made-to-order with the specific finish and lens option chosen by the client, one at a time. Therefore, returns are only reviewed for approval on a case-by-case basis.

Fixture Installation . . In compliance with Underwriters Laboratories, all fixtures designed for permanent placement (direct wired or hardwired) MUST be installed in accordance with the applicable installation code by a person familiar with the construction and operation of the product, and the hazards involved. The support structure must be evaluated to ensure it will withstand the weight of the fixture (such as chandeliers). Steel Partners is not responsible for loss or damage that may occur as a result of insufficient structural support.

Ordering Information.. Orders are accepted in writing via the internet, or by fax (360) 748-7984. Please submit resale certificate with first time order.

Terms.. All orders must be paid by credit card (Visa, MC, American Express). If initial payment does not process due to insufficient funds all subsequent attempts will be assessed a fee of $25.00. 

Cancellations.. Any cancellation must be in writing 20 business days prior to shipping and sent via fax, and followed up with a phone call. No cancellations can be accepted on items that have been started in production.

Returns.. Each piece is crafted-by-hand and made-to-order with the specific finish and lens option chosen by the client, one-at-a-time. Therefore, returns are only reviewed for approval on a case-by-case basis. Steel Partners maintains a "no refund" policy on returns. Product replacement will be made on any items identified as defective, reported in a timely manner.

Warranty.. We offer a 30-day warranty against product defect. Please call us if you have any problems to see how we can help you. We have been in business since 1991, and that's because we do take care of our customers.

Damages.. We examine all items carefully before shipping to make sure you are getting quality. We have a fool-proof process of packing and weighing all products being shipped to eliminate damage or miscounts. We use a "foam in place" system and double strength boxes to insure items will be delivered undamaged. It is the receiver's responsibility to inspect packages for damage of products, or missing product or parts, and report any damage or missing product to both the carrier and us within 24 hours. DO NOT SIGN a "clear bill of lading" if damage or missing boxes are apparent. Please refuse Fed-Ex delivered items if damage is apparent through ripped or damaged box.

Shipping.. We ship Fed Ex Ground, or Common Carrier for large orders and some of our oversized pieces. Please notice in the item description, the pieces that must be sent via Common Carrier, due to their size. There is an upcharge for freight companies to deliver to residential destinations.

We offer drop-shipping services to our customers, for a fee. Steel Partners cannot take responsibility for packages left at destination unsigned.